Malatest | Program Evaluations | Market Research | Satisfaction Surveys | Focus Groups

Welcome to R.A. Malatest & Associates Ltd.

We provide customized research solutions to meet the diverse needs of a range of clients. From in-depth program evaluations to client satisfaction studies, let us design and implement a project that will provide actionable results.

Please scroll through our site to learn more about our services and expertise, or contact us to find out more.

We Take Privacy Seriously

We strive to protect confidentiality.Please review our privacy policy and company protocols followed to ensure that the names and contact information of participants is not compromised.

R.A. Malatest & Associates Ltd. is a member of the Canadian Research Insights Council

CRIC Member As members for the Canadian Research Insights Council,
R.A. Malatest & Associates Ltd. adheres to the CRIC Pledge to Canadians and the CRIC standards for Public Opinion Research.

R.A. Malatest & Associates Ltd. is a proud sponsor of the Certified Analytics Insights Professionals of Canada

CAIP Sponsor The Certified Analytics and Insights Professionals of Canada (CAIP Canada) is the professional body for Canada’s Certified Analytics and Insights Professionals (CAIPs).
Its mission is to power the success of businesses and organizations by ensuring that
CAIPs have the competencies needed to unlock the power of data while maintaining the highest ethical standards that protect the public trust.


Are you Interested in Participating in an Online Research Panel or Focus Group Study?

Focus Groups

We often do studies requiring online/e-panels or focus groups with participants from across Canada. If you are interested in joining one of these research panels, please click the link below and complete the short questionnaire to register your contact information.


Current Projects

The Canadian Institute for Health Information (CIHI)

Malatest is working on behalf of The Canadian Institute for Health Information (CIHI), to help understand people´s experiences with accessing mental health and substance use services. You can contribute to this important work by completing a short survey here: https://bit.ly/SurveyForCanadians As a not-for-profit organization, CIHI is working to understand the barriers to accessing mental health and substance use services. CIHI provides information to the provinces and territories so they can improve mental health and substance use services throughout Canada.

2022 Origin Destination Survey

In June 2022 we are conducting a pilot test for another origin-destination survey! The 2022 Origin Destination Survey gathers travel information that will be used to track travel trends, to better understand the relationship between land use, transportation and demographics, and to plan improvements to road and transportation facilities for drivers, cyclists, pedestrians, and public transit users. Click here for more information about the study.

Victoria & Saanich - Vehicle Kilometers Travelled Survey

We are conducting a short survey on behalf of the City of Victoria and the District of Saanich to learn more about residents’ vehicle ownership and vehicle usage. If you’ve received an invitation to complete the survey, click here to access the survey.

Transportation Tomorrow Survey

In February 2022 we are conducting a pilot test of a survey of residents the Greater Golden Horseshoe area to better understand where, how, and why residents travel. If you have received an invitation to complete the survey, click here to access the survey.

City of Vancouver Annual Transportation Survey

We are conducting an annual survey of residents of the City of Vancouver on behalf of the City to better understand where, how, and why residents travel. If you have received an invitation to complete the survey, click here to access the survey.

Ontario Provincial Police Community Satisfaction Survey - 2021

Malatest is conducting a study on behalf of the Ontario Provincial Police (OPP) about the public's opinion of the OPP. Did you receive a letter inviting you to complete a survey about how they may be able to improve their services to your community? Click here to access the survey!

Ornge - Patient Satisfaction Survey (Ongoing)

Ornge has contracted Malatest to conduct their quarterly Patient Satisfaction Surveys. The overall purpose is to better understand patient needs regarding their transport experience, care and service. Survey findings will support Ornge as they strive to provide the best possible care.

The Chicago Metropolitan Agency for Planning (CMAP) Surveys (2021)

Malatest is conducting a study on behalf of The Chicago Metropolitan Agency for Planning (CMAP), to better understand vehicle activity and trip patterns associated with commercial services in northeastern Illinois. As part of this study, we are inviting select employers and their drivers to complete a survey about their travel patterns. The data collected will help develop a stronger regional travel model for commercial service vehicles and inform CMAP's future work.

North Cowichan Household Travel Survey (Spring 2021)

We are conducting a survey of residents of the Municipality of North Cowichan about their weekday travel patterns. The survey results will support the development of the municipality’s Master Transportation Plan and its transportation model. If you received a letter inviting you to complete the survey, click here to access the survey.

British Columbia Health Survey

Did you receive a letter inviting you to complete a survey about your recent hospital visit? Click here to access the survey!

Online New Psychoactive Substances Survey (January 2020 - ongoing).

R.A. Malatest is currently conducting a survey on user experiences with New Psychoactive Substances (NPS). NPS are substances formulated to contain chemicals that mimic the effects of controlled substances, and are often referred to as alternatives to controlled substances. The survey is open to anyone (residents and non-residents, above the age of 18) as long as the NPS experience took place in Canada. Results from the survey will be used to gather information on new psychoactive substances and their potential uses and harms. Click here to access the survey.