To effectively support our research activities, R.A. Malatest & Associates Ltd. utilizes a variety of leading edge data processing systems and technology including:
Computer Assisted Telephone Interview (CATI)
system which allows survey staff to simultaneously gather and record survey data from respondents.
Toll-free telephone service
for respondents throughout North America, allowing free-of-charge contact from private or public telephones.
Real-time voice and data monitoring equipment
which allow supervisors and/or clients to listen to interviewer-respondent conversations and simultaneously monitor the survey input procedures of the surveyors.
50 data entry workstations
for the completion of large, intensive data entry projects.
Sophisticated scanner software
which enters and verifies paper-based surveys efficiently into a database program for analysis.
Professional focus group facility
including video and audio recording capabilities, as well as an observation room equipped with a one-way mirror, speaker and television monitor for real-time viewing [click to view]
For additional information or to book R.A. Malatest & Associates Ltd.'s focus group facility, please contact:
Research Manager
Email: staff@malatest.com
Telephone: 250.384.2770
Fax: 250.384.2774
