Malatest

Current Projects

Malatest currently manages multiple projects across the firm. Studies range from small surveys of 300 participants through to large multi-year evaluations. A brief selection of current studies has been detailed below.

Taking Care of Business 4 - Survey of Businesses
National - Canadian Vehicle Use Study (CVUS) for Transport Canada
Ontario Family Health Team Evaluation
National - Work, Stress and Health Survey for the University of Toronto
BC - Outcomes Surveys for University, College and Apprenticeship Program Participants
Current Studies with a Telephone Survey Component
Malatest Call Centre Numbers

Taking Care of Business 4 - Survey of Businesses

R.A. Malatest & Associates Ltd. is currently conducting the Taking Care of Business 4 study on behalf of the Institute for Citizen-Centred Services (ICCS) and numerous government agencies across Canada. This survey is being fielded from April to June 2013 with businesses across Canada to determine satisfaction with government services. Click here for more information about this study.

National - Canadian Vehicle Use Study (CVUS) for Transport Canada

This study looks at how vehicles are used in Canada and helps Transport Canada and Natural Resources Canada improve road safety, monitor fuel consumption and deal with the impact of vehicle use on the environment. See further details about this study at the following link: http://www.tc.gc.ca/eng/policy/aca-cvus-menu-2294.htm

Ontario Family Health Team Evaluation

The Conference Board of Canada and its partners are evaluating the Family Health Team Initiative in Ontario on behalf of the Ministry of Health and Long-term Care (MOHLTC). R.A. Malatest & Associates Ltd. is carrying out the data collection aspects of the evaluation. Further information regarding this study can be viewed here.

National - Work, Stress and Health Survey for the University of Toronto

Malatest has recently completed the first stage of this study which involved 10,000 random telephone surveys of workers in Canada to determine the impact of stress on Canadians' health. This survey asked questions about both work and home life and is being conducted for the University of Toronto. Participants are provided a $20 incentive for their participation. A follow-up survey will be conducted with these same participants in 2013.

BC - Outcomes Surveys for University, College and Apprenticeship Program Participants

Malatest currently holds the contract with BC Stats to conduct graduate follow-up surveys with participants of BC university, college and apprenticeship programs. Institutions provide contact information of former students to enable Malatest to contact former students to gain feedback on their educational experiences and to see if their education has been useful.

Current Studies with a Telephone Survey Component

Below is a listing of studies currently containing data collection via telephone (along with potentially other modes) by Malatest. Please contact us at info@malatest.com should you require any further information on these studies.

  • 2012 Canadian Tourism Sector Compensation Study for the Canadian Tourism Human Resource Sector Council
  • Apprenticeship Outcomes Survey (APPSO) for BC Statistics
  • Baccalaureate Graduate Students Outcomes Survey (BGS) for BC Statistics
  • BC Labour Market Agreement (LMA) - 24 Month Outcome Surveys for BC Statistics
  • BC Labour Market Agreement (LMA) - 3 and 12 Month Outcome Surveys for BC Statistics
  • Canadian Vehicle Use Study for Transport Canada
  • Commuter Parking Survey for the Toronto Transit Commission (TTC)
  • Developmental Student Outcomes Survey (DEVSO) for BC Statistics
  • Diploma, Associate Degree, and Certificate Student Outcomes Survey (DACSO) for BC Statistics
  • Étude sectorielle environment et aménagement du territoire for JFL Consultants et Ministère de l'éducation, du loisir et du sport, du Québec
  • Evaluation of the Healthy Eating and Active Living Information and Education Initiative for Alberta Health and Wellness
  • External Evaluation of the Family Health Team Initiative (FHT) for the Conference Board of Canada
  • Goods and Services Movement Study for the University of Toronto
  • Municipal CMT Survey for the ICCS
  • Non-Residential Property Owner Client Survey for BC Assessment
  • OPP Community Satisfaction Survey for the Ontario Provincial Police (OPP)
  • Physician Services Evaluation – Community Member Survey & Physician Survey for Sioux Lookout Regional Physician Services Inc.
  • Post Payment Services Verification Survey - Edmonton for Alberta Human Services
  • Quality of Life Survey for Community Living British Columbia (CLBC)
  • Residential Property Owner Customer Survey for BC Assessment
  • Verification of Services and Client Satisfaction Survey - Calgary for Alberta Human Services
  • Workers' Compensation Board - Employer Survey for Alberta Workers' Compensation Board
  • Workers' Compensation Board - Injured Worker Survey for Alberta Workers' Compensation Board

Malatest Call Centre Numbers

R.A. Malatest & Associates Ltd. operates three call centres across Canada. When trying to reach our respondents, the call display may read the firm’s name, or the specific study being deployed. As we have multiple sites, please see below the listing of telephone numbers associated with our calling efforts:

Local Numbers Toll Free Numbers
(613) 288-1278 1-800-665-5848
(613) 688-1130 1-855-290-1132
(613) 688-1135 1-855-319-2887
(613) 688-5050 1-855-412-1922
(250) 384-2770 1-855-522-2887
(250) 386-1826 1-855-688-1137
(250) 386-3373 1-855-688-1140
(250) 386-4484 1-855-688-1142
(250) 386-9909 1-855-688-1143
(250) 412-1920 1-866-247-6465
(250) 412-1922 1-866-288-1278
(613) 688-1132 1-866-520-9287
(613) 688-1137 1-877-386-1824
(613) 688-1140 1-877-688-1135
(613) 688-1142 1-877-688-5051
(613) 688-1143 1-877-813-8388
(613) 688-1847 1-877-876-8800
(780) 448-9042 1-888-274-1700
(780) 702-1525